Organizational Excellence Award

What is Emirates Government Service Excellence Program?

Emirates Government Service is a program that aims to develop the skills of the staff of customer service and rehabilitation to provide seven-star level of outstanding government services to achieve the goal of the Government of the United Arab Emirates to be one of the leading countries in the world by 2021.


What are the benefits of the Emirates Government Service
Excellence Program?

  • Raise awareness and help the customer service staff to apply basic principles for the delivery of government services .
  • Improved customer experience and gain satisfaction through the provision of better services and more efficient.
  • Building a unique culture where the prevailing standards are to be excellence in service, and a focus on customers and enhance government efficiency.

How We Can Help you ?

  • Develop an integrated plan for the implementation of the UAE Government Service Excellence program Criteria
  • Proposal developmental initiatives that contribute to raise the level of service and adequate with the UAE Government Service Excellence program Criteria, and develop suggestion for improvement.
  • Proposal monthly and yearly mechanism to motivate the staff.